Inventory

Placing an Order

Due to the fluid nature of our inventory we do not sell items directly from our website.  However, you may view our inventory of products and if you are interested in purchasing an item or items or have any questions about an item you can submit an inquiry online by placing the item(s) in our Reserve Basket.  When placing an item or items in the Reserve Basket, a temporary HOLD will be place on the item(s) for 3 days.  This will allow us the time to check availability, answer any of your questions, provide a shipping and handling quote, and/or process your order.

If you want to proceed with the purchase of an item we will take your credit and/or debit card payment over the phone including the shipping charges.  We do accept checks but the order will not be shipped until the check has cleared our bank account.  No C.O.D orders will be accepted

All sales are subject to availability.

All sales are subject to the Aurora Mills Architectural Salvage Return Policy.

Inventory Availability

Because of the unique nature of the items we sell and the limited quantities of certain items all sales are subject to availability.

Prices  

Prices are subject to change without notice.

Forms of Payment Accepted:

 

We accept VISA, and MasterCard, both debit and credit

We do not accept American Express or Diners

Bank Debit cards

Pay Pal payments

Business/corporate checks with proper identification

Personal checks with proper identification

Cash

At this time no Oregon state sales tax will be collected.

 

Shipping Information

Shipping Method

We ship most orders, insured, through the US Postal Service, DHL, or UPS depending on the destination of the order and the cost. All shipping costs will be paid by the purchaser and all orders will be insured. If another shipper is desired please let us know. All over sized items will be shipped freight via rail, truck, or air. We work with all of our customers to find the safest and most cost effective shipping method possible.

Shipping Charges

The weight, size, destination, and method of shipment determine the overall cost of shipping. We will let you what the shipping costs are before you place an order.

Handling

There maybe some handling charges (packing, boxing, crating, disassembly etc) that will need to be added to the order. All handling charges will be disclosed before you place an order.

Shipping Schedules

We deal with shipping orders on a daily basis between Tuesday and Friday and most orders will be shipped out 48 hours after an order is placed. The arrival time of an order depends on the type of shipping and the order's ultimate destination.

Local Delivery

We do deliver locally. Please call for a quote.

Return Policy

Satisfaction

We would like for you to be completely satisfied with your purchase. If for some reason you are dissatisfied please let us know. With in 14 days from receipt we can offer a full refund, exchange or store credit for your purchase. Unfortunately we can not refund the shipping costs. Items returned after 14 days are subject to a 20% restocking fee. No items will be accepted for return after 30 days.

Returns/Refunds/Store Credit

If you would like to return an item, please call us first and make arrangements before sending the item back. You will need to include a copy of your receipt, the reason for return and a return confirmation e-mail from us.

All checks, cash, and money orders purchases will be refunded by company check. Please allow 7 to 14 days for refund checks to be issued. All credit and debit card transactions will be credited to the account the order was originally charged to.

Flaws

We will try our best to photograph and adequately describe all items we sell. However, we sell items that are considered vintage and antique and most will have some sign of wear, use, and aging. We believe that these flaws determine the character of the piece. Please let us know if you receive any item where we may have missed something or inadvertently misrepresented an item. It pays to ask a lot of questions before making a purchase.

Damaged Merchandise

All items we ship will be insured. Please inspect your shipment as soon as it arrives. It is best to do that when the delivery person is right there. If you notice any damage (broken glass, torn boxes etc.) please let the delivery person know. Save all of the original packaging, snap some photos and contact us immediately. The shipping company will not issue a refund to you. We will need to file the claim from our side.